Terms of Use of the EU Website (DSA)

Terms of Use of the EU Website (DSA)
Service Provider

The Tilt online store, available at www.tilt.pl, is operated by:

TILT HOLDING PROSTA SPÓŁKA AKCYJNA, registered at ul. Elektryczna 1/3/216, 15-080 Białystok, Poland, entered into the National Court Register by the DISTRICT COURT IN BIAŁYSTOK, 12TH COMMERCIAL DIVISION OF THE NATIONAL COURT REGISTER, registration date: 2023-01-09, under KRS number 0001012424, NIP 9662172466, REGON 524133787, share capital of PLN 325,000.00.

Point of Contact

You can contact us via the following forms of electronic communication:

- email: kontakt@tilt.pl

- contact form available at: https://tilt.pl/pages/kontakt

Additionally, you can reach us by phone at: 600643348.

Language of Communication

You may contact us in the following languages:

- Polish,
- English.

User-Generated Content

You may add content that is stored on our website. This includes reviews of products (including services), photos, graphics, videos, and other content you contribute.

We ensure that reviews come from people who have used or purchased the product. To that end, requests for reviews are only sent to customers who have made a purchase.

Restrictions on User-Generated Content

Publishing illegal, offensive, or socially inappropriate content is not allowed. Posting spam, advertising, or promotional content without our express consent is also prohibited.

Reporting Illegal Content

If you find content that you believe is illegal or violates our rules, please report it by sending an email to kontakt@tilt.pl or using the contact form on our website.

Content Moderation

We reserve the right to moderate user-submitted content. We review contributions for compliance with our rules and applicable laws. Content that violates our policies may be removed or edited.

Justification of Actions Taken

If your content is removed or modified, we will inform you of the reasons, if legally required. Such actions are taken to ensure safety and compliance with the law and our policies.

Handling Complaints

You can submit complaints by email at kontakt@tilt.pl or via the contact form. We will address them promptly, no later than 14 days from receipt.

Technical Requirements

To use our website, you need a device with internet access and a modern browser that supports JavaScript and cookies, such as Chrome, Firefox, Safari, or Edge.

Privacy and Personal Data

Your personal data is processed in accordance with our Privacy Policy. We use cookies to ensure proper functioning of the service, as well as for analytics and marketing purposes.

Other Policies and Terms

Please review our Store Terms and Privacy Policy, which are available on our website.

Illegal Content Notification Template

To report illegal content, please provide the following information:

  • Your full name
  • Contact email address
  • Description of the content in question
  • Location of the content (e.g., link)
  • Reason you believe the content is illegal

Send the report to kontakt@tilt.pl.